Sales | Manage your visitor refunds
Manage your customers visitor refunds easily now.
You can see here all the orders made from visitors (single orders) but the requests comes back as not available and we can not provide the service ordered. So you will have to refund the customer manually from your paypal, skrill etc account. Once is done, the order will simply disapear from this list. Always be up to date with the refunds. This list should be empty everyday!
Exemple visitors orders
- The order number of the customer
- The date of the order
- You can see here the email adress of the customer
- Here you can see the service or solution ordered including the IMEI, SERIAL, NUMBER etc.. of the customer
- The total amount of the order
- The payment method used for this order
- The order status
- The transaction number (for PAYPAL, CREDIT CARD, and SKRILL)
- Click here to refund the customer or cancel the order