FAQ : Help for suppliers

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Login to your account

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  1. Please click here to go the the login page: http://admin.furiousteam.com/en/login
  2. Enter your email adress
  3. Enter your password
  4. Click login button
  5. If you have lost your password click here
  6. Enter your email adress
  7. Click send button

Now please check your mail box you shoud have received the email including your password.

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Register and become a FuriousTeam Engine supplier

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Go to this page: http://admin.furiousteam.com/en/register

  1. This is the registration form to become a FuriousTeam® Engine© Supplier
  2. Enter your name
  3. Enter your email adress
  4. Enter your password
  5. Click Next Step button
  6. Enter your skype username
  7. Enter your google talk username
  8. Enter your sonork ID if you have one
  9. Enter any other chats contacts details where we can find you quickly
  10. Click here to go to previous step
  11. Click create an account button when you are ready

You must see a confirmation that looks like this:

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We also send you a welcome email including your account details. So please check your email after the registration.

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You are now all set! Ready to start making money with us!

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Your account | Dashboard | Add your products

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YES! It is now possible to sale your own products through our FuriousTeam Engine stores ! Increase your sales like it never happen before ! Give us the complete details for your products, it will be reviewed by an admin then it will be available for sale in all our FuriousTeam Engine stores ! Do you sale accesories ? Software ? Box or special cables ? Something else related to mobile phones ? We can sell it!

  1. Click Add product from the dashboard
  2. The product details page appears
  3. Enter the name of your product
  4. Enter the price you are selling to us
  5. Enter the recommended price we should sale this product
  6. Enter the weight in grams
  7. Enter the size in cm
  8. Enter a description of your product. Please be clear as much as you can to increase the power of your sales !

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Now you need to enter the delivery prices for the different continents. This is the unique price for 1 product. If the customer buy 5 products for exemple this price will be multiplied by 5.

  1. If you want to make an universal price for worldwide delivery enter the amount in USD here ONLY NUMBERS
  2. If you need to make different price for each continent please specify here for ASIA
  3. Here for Africa
  4. Here for North America
  5. Here for South America
  6. Here for Europe
  7. Here for Australia

Then you can select features if you need for your products. If the features you need does not appears in this list please contact us we will add the features for you.

You can also select FAQ, or supported phones models, including different carriers. You can also enter the link of your website and you can send us Extra features that you needed us to do to implement your products are start to sale it TODAY!

Once you have added your product it will be reviewed by admin and we will contact you shortly.

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Your account | Dashboard | Add your Tool-Service

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Do you have a tool ? Services ? Activations ? Solutions for sale ? And we are not selling it ?? Are you ready to make real money ? Working as a FuriousTeam supplier will increase your sales like it never happened before GUARANTEED. You can beat any of our current supplier and start to sales your services, solutions or products TODAY

Hurry up!

  1. Click Add Tool from the dashboard
  2. Select the 1st tab called Tool details
  3. Enter the name of your solutions, service or tool
  4. Select the delivery time. You need to be sure 100% that you are able to delivery your service in that MAXIMUM delivery time.
  5. Enter the price you are selling to us
  6. Enter the description of your service. This is my tool description. Enter here the maximum details to describe your tool or services as much as you can. More explications will increase your sales!

Now you can click the second tab called FEATURES. You will be able to select features for your tool to describe it the best way possible. If you do not find the corresponding features that fit perfectly your tool or service simply contact us we will add it for you.

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  1. Select the Features menu
  2. Select different category to browse the different features available
  3. You can select or disable any features from here directly

Now you can click the Supported Brands menu

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  1. Select the phones supported by your tool or solution. We are always adding new models, if your model is not present here simply contact us we will add
  2. it. If you do not need to select brands or models for your solution simply don't select anything.
  3. If you need to select an entire brands you can select here
  4. If you need to select only few models, you need to select the brand first then select the models you need

Now you can click the supported carriers menu

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  1. Select the country and networks for which your solutions or services is working
  2. if you need to select only some networks from that country please click here
  3. Select country here will select all networks from that country
  4. Then select here the carrier supported for your tool or services

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Do you still need something special ? Maybe you have an idea for your tool to improve it ? Write is here please.

Your tool is now added ? Congratulations!. We will shortly contact you to test your services and to make sure you can provide in the delay. At this point you should have received an email explaining how we are going to process. As soon as we have verified with you that your services is working perfectly we will approve your solutions or services and it will be available for sale in our stores within 48 hours (sometimes faster)

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Your account | Dashboard | BEAT an offer
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Are you ready to beat an offer ? Ready to sale your products in our stores ? Are you ready to make real money ? Working as a FuriousTeam supplier will increase your sales like it never happened before GUARANTEED. You can beat any of our current supplier and start to sales your services, solutions or products TODAY

  1. This is the BEAT OFFER page
  2. Click here to BEAT the current offer (more details please scroll down)
  3. Take a look at the complete phones models supported for this solution, make sure your solution or services is supporting the same models list to be able to beat on the exactly same offer
  4. Expend the phone models lists
  5. Supported Features of the curent tool/services. Make sure you can provide at least the same features to be able to beat this supplier
  6. You can see the current feedbacks we have in our stores regarding this solution and this supplier
  7. This is the delivery time announced by the curent supplier
  8. This is the availibity rate of the tool
  9. This is the average delivery time for a request to be done. As you can see here this supplier is pretty fast
  10. The complete title and description of the service

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Time to BEAT this offer and to make some money !

  1. Click the big green Beat this offer button
  2. Select the delivery time for you to delivery services for this solution
  3. Enter the best price you can do for us!
  4. Ready? Click Send my offer button

if your offer is less than our current price it will be reviewed by an admin shortly. If you offer is more than our actual price it will simply get rejected as follow:

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Offer accepted ? Congratulations!. We will shortly contact you to test your services and to make sure you can provide in the delay. At this point you should have received an email explaining how we are going to process. As soon as we have verified with you that your services is working perfectly we will approve your solutions or services and it will be available for sale in our stores within 48 hours (sometimes faster)

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Your account | Dashboard | Edit My Solutions

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Now we make it easy for you to edit your solutions or services anytime you need it. Modify the price you are selling to us, modify the description or edit any other features for your tool and services.

  1. Go to Market Place, click My Solutions, then you will see all the services and tools you are offering to us right now
  2. You can see how many pending codes, the delivery time you provided us, the availability and the avergarde delivery time
  3. Click Update button to go on your tools details page

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Edit your tools details easily. You have a complete control of your services and solutions.

  1. Edit your tool name (we recommend not too edit frequently)
  2. Delivery time of your solution. Thats the MAXIMUM time that you GUARANTEE you will be provide the service in that time. Please always be very accurate with the delivery time.
  3. The price you are offering us this service for ONE unit. This price must be in USD ONLY.
  4. More details to add ? Need to explain more in the description ? You can go ahead and edit your tool description anytime!
  5. Ready ? Click Edit Tool

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  1. Edit the features of your tool easily. if you need to add features because the actual ones are not available for your tool please contact us we will add it for you.
  2. Select different category to browse the different features available
  3. You can select or disable any features from here directly

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  1. Edit the phones supported by your tool or solution. We are always adding new models, if your model is not present here simply contact us we will add it. If you do not need to select brands or models for your solution simply don't select anything.
  2. If you need to select an entire brands you can select here
  3. If you need to select only few models, you need to select the brand first then select the models you need

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  1. Select the country and networks for which your solutions or services is working
  2. Select country here will select all networks from that country
  3. if you need to select only some networks from that country please click here
  4. Then select here the carrier supported for your tool or services

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Interact with our customers by sending push notifications instantly to your solutions, also posted in news, in feeds, and it will be also posted in Twitter, Facebook. All this INSTANTLY. So if you need to send an urgent message for your solution, for exemple a speical delivery time, or maybe your solution have some delay. Please use the Notifications.

  1. Notification message box
  2. Enter your message
  3. You can see here previous notifications you already sent
  4. Once you are done click Edit tool. The notification will be reviewed by an admin and will be pushed to all our stores instantly.

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  1. This is how your notifications appears in our stores for the customer views. On your tool detail page.

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This is how your notifications appears in news in our stores.

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Do you still need something special ? Maybe you have an idea for your tool to improve it ? Write is here please.

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Your account | Dashboard | Market Place

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Welcome to your dashboard! You can easily access all the features directly from here. Now will explain each of them in details.

A. SYSTEM DETAILS

  1. This is the details of the curent admin version we are runing
  2. You can your username once you are logged in to your account
  3. This is the logout button

B. FAST CONTROLS

  1. Click here to come back anytime to your dashboard (this page)
  2. Direct access to services requests for the solutions/services you are managing
  3. Direct access to the FuriousTeam Engine Help & ressources

C. SOLUTIONS & PRODUCTS FINDER

  1. Click here to show all curent services & solutions available in the FuriousTeam market place. Those solutions are already on sale in all FuriousTeam Engine powered stores.
  2. Click here to show all current products available in the FuriousTeam market place. Those products are already on sale in all FuriousTeam Engine powered stores.
  3. Click here to show only your own solutions or services that you are right now selling to us and available in FuriousTeam Engine powered stores.
  4. Click here to show only your own products you are selling to us and available in FuriousTeam Engine powered stores.

D. NAVIGATION MENU

  1. The FuriousTeam Engine market place to beat our curent suppliers
  2. Pending job will display all pending requests or pending orders you have on your account. This means you have to do your job.
  3. Completes sales statistics about your services or products. Including your cash withdraws
  4. Request payement any time by cliking here. We can pay you in many different ways in any country.
  5. Need to modify your chats details ? Or password ? Here is the place
  6. Can you provides unlock codes? Tools activations ? Website membership ? Make us an offer! Add yourself your own services/solutions to our market place now! We will increase your sale like you never had before and this is GUARANTEED.
  7. Are you selling products ? Mobile Accesory ? Mobile Phones ? Mobile softwares , box or cables ? Add your products now we will send you straight away plenty of worldwide orders GUARANTEED!

E. MARKET PLACE CHARTS

  1. Want to see if we already sale your products or you solutions ? Or services ? Take a look here ! You can filtering the search by entering for example a country or a solution or product name eg: UK, or Samsung or FuriousGold etc...
  2. Clear your search anytime
  3. This is the market place dashboard, you can see all services and products wich we are right now selling in any FuriousTeam Engine powered stores. Some of those solutions are present since long time and already a lot of supplier had successful sales.
  4. You can see the solutions or product name picture, the supplier ID (our current supplier) we are hidding the name for confidentiality.
  5. How many pending requests are right now waiting to be solved. The delivery time announced, the availibility rate, and the average delivery time. It it important to know exactly what our current supplier provide.
  6. Can you do better ? Can you BEAT this supplier ? And start working with us now ? Are you ready to make money ? To be paid instantly after job is done ? So click NOW the BEAT OFFER button! And give us your BEST offer!
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Your account | Dashboard | Modify Settings

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Modify your contact details as much as you need it

  1. Click Modify settings from the dashboard
  2. Modify your name
  3. Modify your email
  4. Update your password
  5. Verify your password
  6. Enter your Skype username
  7. Enter your Google talk username
  8. Enter your Sonork ID
  9. Enter any other chats messages contact where we can find you quickly
  10. Once you are done click Update Settings button.
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Your account | Dashboard | Pending Jobs

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Time do to your job !

  1. Click here to view all your pending jobs you have to process
  2. Click the solutions you need to expend the table and have a QUICK look to all your PENDING requests.
  3. All requests in DARK YELLOW color means they needed to be VERIFIED. This means you have already solved those requests but the customer asked a verification as he said it's not done.
  4. This is all the NEW pending requests
  5. Click here to access to the solution and start processing jobs
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Your account | Dashboard | Request payment

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We made it easy for you to get paid FAST and safe. Working with FuriousTeam will guarantee you to be paid on time, anytime. Will explain here how to ask money from your account as soon as your jobs are done.

  1. Click Request payment from the dashboard
  2. This is the total you have earn since we started to work together
  3. This is your curent balance. The money available for you to withdraw anytime
  4. Click here to ask a payment
  5. Click here to see archives payment we already have paid to you
  6. Click here to see your jobs history and price for each items you got paid.
  7. To ask payment simply enter the amount you want to withdraw from your account (the funds need to be available in your curent balance)
  8. Select how you would like to be paid
  9. Enter your payment details
  10. Once you are ready click request payment

Your request will be processed in 24 to 48 hours (depending the payment method you have choose) Then you will be able to see payment details and payment proof in your payment archives.

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Once we have sent your payment you will be able to see the details like this.

  1. The amount you requested
  2. The payment details you have sent us
  3. The date of your request
  4. The date we have paid you
  5. The status of your payment

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Archives will show complete history of your requests. How many you have made at what price.

  1. The solutions or services name
  2. How many you have solved
  3. The current price we are paying you for this service
  4. The subtotal for this solution or services
  5. The grand total money you have made since you are working with us
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Your account | Dashboard | Statistics

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Live stats !

We provide complete stats about your sales tools activity. How many sold by month, how much money you have made, and the total payouts. As you can see this new supplier here he got the following revenues:

December: $935
January: 2615$
February: 5680$

and keep growing like this everymonth. Join us NOW and increase your sales like it never happened before. That can happen only with FuriousTeam Engine.

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Your account | Dashboard | Verifying Jobs
It can happens sometimes to send a wrong response to a request, a wrong code or the wrong details. Thats why we have built the VERIFY features. This means every customers can ask to verify one request if it failed to do the job. So it is exactly the same IMEI, or request that you have solved before and we have paid for it but it needs to be verified. This is how you should process to verify a request in few steps

VERIFY REQUEST

  1. Login to your FuriousTeam Engine supplier account and go to pending jobs
  2. Select the solutions on the right then the Yellow requests means they have to be verified. Click Go to Solution.

VERIFY REQUEST

  1. Click VERIFYING button
  2. This is the ID of the request that you already processed before
  3. This is the IMEI of the request you already processed before
  4. The date of the customer asked that request
  5. The date you solved the request
  6. The response you already submited before but the customer reported as NOT WORKING
  7. Click here to download pending and verifying request
  8. Click here to solve them

VERIFY REQUEST

Once you download the request the file will be separated in 2 parts for actual PENDING and VERIFYING

VERIFY REQUEST

Simply enter now the new code verified exactly the same you processing any other request. Separated by a coma (,) and 1 per line only. Select Unlocked then click submit codes button.

VERIFY REQUEST

If for any reason this request is not available or you are getting the same response or same code please set it as NOT AVAILABLE so the customer can be refunded as he will not be able to use this service. We usually ask for video proof if the code or request is not working.

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Your account | Processing Jobs

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This is the main processing page for your requests, jobs, services that you need to provide.

  1. Select Requests button
  2. Select the solution you need then you will be redirected to the requests pending page

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This page will show all the curent requests in pending to your account.

  1. The solution name you are in charge
  2. Click here to download all at once your pending + verifying requests that you have in pending
  3. Verifying means you already processed this request but the customer reported as not working. Then you need to verify it.
  4. Pending requests that needs to be solved
  5. Click here to solve requests and change the status
  6. Click here to see all solved requests you already processed
  7. Here you can see all requests that you have refunded and canceled
  8. Click here to show pending requests
  9. Click here to show verifying requests
  10. Show solved requests
  11. Show refunded requests
  12. Show requests need to be canceled
  13. This is the request ID for this order
  14. This is the imei or serial or information number than you need to be able to make your job
  15. This is the date when the customer asked the request
  16. We also added comments from the customers when he added this request as some solutions needs more details

Processing a VALID REQUEST:

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Let’s say you want to send 4 solved requests wich require more than one code for each phone to be unlocked properly. As you know some phones may require more than one unlock codes. ONE IMEI per line and EACH CODES has to be separated by COMA this is VERY IMPORTANT.

356789876131111,87654444,976492098,072491234
356789876130000,87654111,976492000,072499999
356789876139876,87654442,976492696,072496942
356789876137777,87654222,976492111,072499911

IMEI,UNLOCKCODE1,UNLOCKCODE2,UNLOCKCODE3

If the imei require only one unlock code then enter as follow IMEI,UNLOCKCODE, then select the STATUS as UNLOCKED. When you are done. Click Submit Codes button. You can take a look at the screenshot as follow.

Processing a VALID REQUEST FOR iPHONES:

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As you know iPhone unlocking is managed by iTunes. So the customer doesn’t need an unlock code, the status of the iPhone has to be set as UNLOCKED. For this simply enter the IMEI of the iPhone (ONE PER LINE) then select the STATUS as UNLOCKED. When you are done. Click Submit Codes button. You can take a look at the screenshot as follow.

Processing a INVALID REQUESTS:

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For some reasons it can happen than you are not able to calculate unlock codes for some requests. Then we have to refund the customer for this. Simply enter the imei of the phone or the request thant you want to set as UNAVAILABLE, ONE IMEI per line ONLY. Then select the STATUS as NOT AVAILABLE, and select the REASON. It’s always important to let the customer knows the reason why the requests come as NOT AVAILABLE.

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Your account | Processing Jobs Pending Cancel
PENDING CANCEL
It is very important to deliver the service in a proper time. We can understand sometimes you can have difficulty or some delay about your solution or services. This is why we have added a new features called PENDING CANCEL. This means if the delay you have announced for your services is not respected +3 Days. Customers can ask to cancel the service as they might not needed anymore. For example the phone has been already picked up from their customers. So it is very important to cancel it fast so everybody can do his job in peace. Remember than having too much delay with your solutions will cause the removal of your services and the cancelation of your FuriousTeam Engine supplier account.

PENDING CANCEL HAS TO BE A PRIORITY FOR YOU
  1. Click here to show all requests which have asked to CANCEL. they are OVER DELAY +3 days. Please solve them NOW and Accept the cancel NOW.
  2. The ID of the request
  3. The IMEI or serial number of sometimes other details
  4. The date customer asked this service
  5. The date you have solved it (00000 Means still pending)
  6. Check all requests
  7. Click Accept Button
All requests will be refunded to our customers. Please DO NOT WAIT. if the delay is over. You must SOLVE THEM or CANCEL.
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